FAQs

How long is the promotion running for and when do I need to get my claim in by? 

The promotional period is from 24th March 2025 through to 4th May 2025 and you must submit your entry during this period.

Where is the promotion running?

The promotion is running nationally in Australia via norcominecraftpromo.com.au

What is on offer?

There are up to 119,337 instant win prizes available, as set out below:

  • 115,693 x Minecoins 1720
  • 3,578 x Minecoins 3500
  • 42 x Xbox Wireless Controller Elite
  • 24 x Xbox Console Series X 1TB

How can I enter the promotion?

To enter, individuals must purchase a qualifying product and visit norcominecraftpromo.com.au, follow the prompts to the promotion entry page, input the requested details, upload a copy of the purchase receipt (when prompted) and then submit the fully completed entry form during the Promotional Period.

Who can enter?

The promotion is open to Australian residents who are aged 16 or over. If you are aged 16 or 17, you must get approval from your parent/guardian before you enter and if you will still be under 18 on the date the prize is awarded, it will be awarded to your parent or guardian. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin. 

 

What is a qualifying purchase?

To be eligible to enter, individuals must purchase any product from the Norco Minecraft flavoured milk or ice cream ranges, from any supermarket or retail store in Australia that stocks eligible products during the Promotional Period.

What are the participating products?

  • Norco Minecraft Chocolate Charger Flavoured Milk 375mL
  • Norco Minecraft Strawberry Slam Flavoured Milk 375mL
  • Norco Minecraft Lime Lightning Flavoured Milk 375mL
  • Norco Minecraft Caramel Chug Flavoured Milk 375mL
  • Norco Minecraft Bubble Gum Burst Ice Cream Tub 750mL
  • Norco Minecraft Candy Apple Explosion Ice Cream Tub 750mL
  • Norco Minecraft Time to Mine Ice Cream Tub 750mL
  • Norco Minecraft Bubble Gum Burst Ice Cream 3pk Stick
  • Norco Minecraft Candy Apple Explosion Ice Cream 3pk Stick

What information will I need to complete my entry?

To enter, individuals must input the requested details and upload a copy of the purchase receipt (when prompted).

What proof of purchase do I need?

Entrants must retain their original purchase receipt(s) for all entries as proof of purchase. Purchase receipt(s) must clearly specify the store of purchase and that the purchase was made during the Promotional Period but prior to entry.

How long do I have to claim my prize?

Entrants have until 5pm AEST 02/06/2025 to claim their prize.

How do I know if my claim was successful?

Entrants will be notified instantly on screen if they have provisionally won an instant prize or not.

How will I receive my prize?

Individuals who are a confirmed winner of a digital Minecoin prize pack will receive an email confirming that their prize is being processed, they will receive a further email up to ten business days after confirmation with a link to activate their eGift. 

Individuals who are a confirmed winner of a physical prize will receive an email with a link to confirm their details as the prize will be dispatched to them by mail. Once their details have been confirmed, they will receive another email once their prize has been dispatched.

Is there anyone I can contact about the promotion or prizes for any more questions?

For promotion queries or assistance, please Contact Us and one of our friendly support team will endeavour to respond to your query within 2 business days.


The Promoter is Norco Co-operative limited (ABN 17 009 717 417) of 251 Brisbane Rd, Coombabah QLD 4216, telephone 07 5511 7200.